Metro Hospital provides appointment, treatment, service and health-related communications through channels such as telephone, SMS, WhatsApp and email. Promotional communications are handled separately from communications that may be necessary to provide a service you have requested.
Use this page to update your preferences for promotional communications from Metro Hospital.
Depending on the consent you have provided, promotional communications may include information about:
Updating your marketing preferences does not necessarily stop communications that are required to provide or manage healthcare or another service you requested.
These may include:
Full Name*
Mobile Number*
Email Address
Choose the promotional channels you want to stop:
□ Stop promotional WhatsApp messages
□ Stop promotional SMS
□ Stop promotional emails
□ Stop promotional telephone calls
□ Stop all promotional communications
Additional Information (optional)
Instruction below field: For example, mention an alternate email or mobile number previously used with Metro Hospital. Do not include unnecessary medical information.
Required confirmation checkbox:
I confirm that I am requesting this change for my own contact details or am authorised to make this request.
Button text:
Update Communication Preferences
Privacy note below form:
We will use the information submitted through this form to identify your communication record, process your preference request, prevent unwanted promotional contact and maintain an appropriate record of the request. Please review our Privacy Policy.
Metro Hospital will take reasonable steps to update the relevant marketing systems and communication providers associated with the information you submitted.
You may still receive promotional communications for a short period if a campaign had already been technically queued before your preference update was processed. Metro Hospital should configure its systems to apply valid opt-out requests as soon as reasonably practicable.
If you later choose to receive promotional communication again, Metro Hospital should obtain a fresh affirmative choice or consent where required before restarting promotional communication.
Marketing consent should not be assumed merely because you book an appointment, submit a treatment enquiry or receive healthcare services.
Where promotional processing is based on consent, you may withdraw that consent using this page. Withdrawal does not affect processing lawfully undertaken before withdrawal.
If you want to request access to information, correction, updating, erasure where applicable, or raise a privacy grievance, please use our Privacy Request page.
Data Privacy / Grievance Contact
Metro Heart Institute with Multispeciality
Sector 16A, Faridabad (Delhi-NCR) – 121002, India
Email: [INSERT DEDICATED PRIVACY EMAIL]
Phone: +91 129 691 1111
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